Policy, Terms and Conditions


For all iPhone and iPad case:
All iPhone/iPad case, bumper and pouch come with a 30-day satisfaction guarantee. If you aren't delighted with your iPhone case, bumper and pouch, simply request a return authorization within 30 days of your purchase date, and we'll cheerfully refund your purchase price, less shipping costs. In order to get a refund, the product must be sent back to us in original packaging and condition. Once we receive the item, we will begin the refund process.

For all electrical accessories:
Individual electrical accessories (plugs, connectors, cables, chargers, adapters, headphones, etc) are NOT eligible for return, refund or exchange. For defective electrical accessories, we will exchange it within 30 days of your purchase date, simply email us and one of our representatives will be happy to assist you in the exchange process. (All defective electrical accessories must be returned in original (new) condition with original packaging and manuals within 30 days of ORDER DATE)

Great care is taken to prevent physical and cosmetic damage to the goods when they are shipped to you. We expect the same consideration by asking you to use the same internal packaging as originally delivered (including the bubble wrap on cable ends/labels), and internal packing peanuts. Returns that do not follow this condition will be rejected, or will be subject to a 20% restocking charge, at our discretion. Items valued over $100 must be sent back INSURED, or you will be at risk for the loss/damage.


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